At Dhanvantri, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing or using our platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

   We may collect and process the following types of information:

   • Personal Information: Includes your name, email address, phone number, address, date of birth, and any other information you provide during registration or while using our services.
   • Health Information: Details you provide related to your health and wellness needs when booking services or consulting with providers.
   • Payment Information: Includes payment method details and transaction history processed through secure payment gateways.
   • Usage Data: Information about your interactions with our platform, such as IP address, browser type, device information, and pages visited.

2. How We Use Your Information

   We use the information we collect for various purposes, including:

   • To Provide Services: To facilitate the connection between patients and service providers, manage appointments, and process payments.
   • To Improve Our Platform: To analyze usage patterns and enhance the functionality and performance of our website.
   • To Communicate with You: To send updates, notifications, and promotional information related to our services. You can opt out of receiving promotional communications at any time.
   • To Comply with Legal Obligations: To meet regulatory requirements, respond to legal requests, and enforce our Terms & Conditions.

3. How We Share Your Information

   We may share your information in the following circumstances:

   • With Service Providers: To enable them to provide the services you request and communicate with you.
   • With Third-Party Service Providers: Who assist us in operating our platform, processing payments, or performing other functions on our behalf. These parties are bound by confidentiality agreements and are restricted from using your information for any purpose other than as specified.
   • For Legal Reasons: If required by law, to comply with legal processes, or to protect our rights and the rights of others.
   • In Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

   We implement reasonable and appropriate measures to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices

   You have certain rights regarding your personal information:

   • Access and Correction: You may request access to or correction of your personal information held by us.
   • Opt-Out: You may opt out of receiving promotional communications from us by following the instructions in those communications.
   • Data Deletion: You may request the deletion of your personal information, subject to our legal obligations and operational needs.

6. Cookies and Tracking Technologies

   Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy

   Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

8. Changes to This Privacy Policy

   We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our platform following any changes constitutes your acceptance of the revised policy.

9. Contact Us

   If you have any questions about these Terms & Conditions, please contact us at:

   • Email: info@dhanvantri.in
   • Phone: +91 9810525439
   • Address: New Delhi, India.

Thank you for choosing Dhanvantri. We are committed to providing you with a valuable and secure platform for your health and wellness needs.